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SHIPPING POLICY

Please allow 7-10 days for shipping of products upon receipt of order.

All items are shipped via USPS, UPS OR FEDEX

RETURN POLICY

We will gladly refund, exchange, or replace should a product be defective, damaged in shipping, or unsatisfactory. Our priority at Crabapple Hollow LLC is to be sure our customers are happy with their purchase.

Please contact us with any questions or concerns!

PAYMENT METHOD

We accept all major credit cards from our secure website.

PRIVACY POLICY


Our user’s privacy is of the highest importance to our business, 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

SAFETY AND SECURITY 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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